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A Limited Lifetime Warranty applies to all frames used in sofas, couches, love seats, upholstered chairs,
ottomans, sectionals, and sleepers. Ashley Furniture Industries, Inc. warrants these components to you, the
original retail purchaser, to be free from material manufacturing defects. Lifetime means the normal useful life
of the product. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable
and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and
from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of
Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of
purchase, the frame warranty covers replacement parts only, and the original retail purchaser will be responsible
for labor, packing, and all shipping and transportation costs.
ottomans, sectionals, and sleepers. Ashley Furniture Industries, Inc. warrants these components to you, the
original retail purchaser, to be free from material manufacturing defects. Lifetime means the normal useful life
of the product. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable
and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and
from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of
Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of
purchase, the frame warranty covers replacement parts only, and the original retail purchaser will be responsible
for labor, packing, and all shipping and transportation costs.
The metal spring systems are sinuous, wire seat springs, and, where applicable, back springs, and are secured by
heavy gauge tie wires clipped at all intersections. Ashley Furniture Industries, Inc. warrants these systems to
you, the original retail purchaser, for five years from the date of purchase, against spring breakage caused by
metal fatigue or spring clips pulling loose from the frame. Ashley Furniture Industries, Inc. will pay, within one
year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and
shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by
the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser. After one year from the date of purchase, the spring warranty covers replacement parts only, and the
original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
heavy gauge tie wires clipped at all intersections. Ashley Furniture Industries, Inc. warrants these systems to
you, the original retail purchaser, for five years from the date of purchase, against spring breakage caused by
metal fatigue or spring clips pulling loose from the frame. Ashley Furniture Industries, Inc. will pay, within one
year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and
shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by
the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser. After one year from the date of purchase, the spring warranty covers replacement parts only, and the
original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, all mechanisms used in sleepers
for three years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture
Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to
repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries,
Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at
no charge to the original retail purchaser. After one year from the date of purchase, the sleeper mechanism
warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing,
and all shipping and transportation costs.
for three years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture
Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to
repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries,
Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at
no charge to the original retail purchaser. After one year from the date of purchase, the sleeper mechanism
warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing,
and all shipping and transportation costs.
Ashley Furniture Industries, Inc. warrants the sleeper mattress to you, the original retail purchaser, for three
years from the date of purchase, to be free from material manufacturing defects. This warranty begins on the
date of purchase. During the first year, the mattress will be repaired or replaced at no cost to the original retail
purchaser. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and
customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from
Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley
Furniture Industries, Inc., at no charge to the original retail purchaser. After the first year of use, the mattress
will be replaced for the original retail purchaser on the following pro-rated basis:
Years in Use Percent of Replacement Cost Paid by Customer
(1 but less than 2 – 10%)
(2 but less than 3 – 20%)
After one year from the date of purchase, the original retail purchaser will be responsible for labor, packing, and
all shipping and transportation costs.
years from the date of purchase, to be free from material manufacturing defects. This warranty begins on the
date of purchase. During the first year, the mattress will be repaired or replaced at no cost to the original retail
purchaser. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and
customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from
Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley
Furniture Industries, Inc., at no charge to the original retail purchaser. After the first year of use, the mattress
will be replaced for the original retail purchaser on the following pro-rated basis:
Years in Use Percent of Replacement Cost Paid by Customer
(1 but less than 2 – 10%)
(2 but less than 3 – 20%)
After one year from the date of purchase, the original retail purchaser will be responsible for labor, packing, and
all shipping and transportation costs.
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, all mechanisms used in recliners
for five years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture
Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to
repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries,
Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at
no charge to the original retail purchaser. After one year from the date of purchase, the recliner mechanism warranty
covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all
shipping and transportation costs.
for five years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture
Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to
repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries,
Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at
no charge to the original retail purchaser. After one year from the date of purchase, the recliner mechanism warranty
covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all
shipping and transportation costs.
All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be
considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect.
Within one year from the date of purchase, Ashley Furniture Industries, Inc. will replace, for the original retail
purchaser only, a cushion core in an unattached (loose) seat cushion (an “Unattached Cushion”) that has
material manufacturing defects, provided that the original retail purchaser (i) follows the Claim Procedure set
forth herein and (ii) returns the defective cushion core contained within an Unattached Cushion to Ashley
Furniture Industries, Inc., Attn: Director of Quality at Ashley Furniture Industries, Inc.,One Ashley Way,
Arcadia, WI 54612, together with the product serial number and other information required under the Claim
Procedure set forth in these Limited Warranties. With respect to a cushion core in a seat cushion which is
attached to the product (an “Attached Cushion”), Ashley Furniture Industries, Inc., within one year from the
date of purchase, will repair or replace, at its option, for the original retail purchaser only, a cushion core, in an
Attached Cushion, which has material manufacturing defects, provided that the original retail purchaser follows
the Claim Procedure set forth in these Limited Warranties. With respect to an Attached Cushion, Ashley
Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor
rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture
Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture
Industries, Inc., at no charge to the original retail purchaser.
considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect.
Within one year from the date of purchase, Ashley Furniture Industries, Inc. will replace, for the original retail
purchaser only, a cushion core in an unattached (loose) seat cushion (an “Unattached Cushion”) that has
material manufacturing defects, provided that the original retail purchaser (i) follows the Claim Procedure set
forth herein and (ii) returns the defective cushion core contained within an Unattached Cushion to Ashley
Furniture Industries, Inc., Attn: Director of Quality at Ashley Furniture Industries, Inc.,One Ashley Way,
Arcadia, WI 54612, together with the product serial number and other information required under the Claim
Procedure set forth in these Limited Warranties. With respect to a cushion core in a seat cushion which is
attached to the product (an “Attached Cushion”), Ashley Furniture Industries, Inc., within one year from the
date of purchase, will repair or replace, at its option, for the original retail purchaser only, a cushion core, in an
Attached Cushion, which has material manufacturing defects, provided that the original retail purchaser follows
the Claim Procedure set forth in these Limited Warranties. With respect to an Attached Cushion, Ashley
Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor
rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture
Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture
Industries, Inc., at no charge to the original retail purchaser.
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the
date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does
not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is
evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their
very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics;
these characteristics are in no way to be considered a defect. Ashley Furniture Industries, Inc. will pay, within
one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts
and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated
by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser.
date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does
not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is
evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their
very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics;
these characteristics are in no way to be considered a defect. Ashley Furniture Industries, Inc. will pay, within
one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts
and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated
by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser.
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the
date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and
dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some
variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in
genuine leather; these characteristics are in no way to be considered a defect. Ashley Furniture Industries, Inc.
will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace
the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair
center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the
original retail purchaser.
date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and
dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some
variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in
genuine leather; these characteristics are in no way to be considered a defect. Ashley Furniture Industries, Inc.
will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace
the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair
center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the
original retail purchaser.
All finishes and other parts, components, and other furniture products not specifically included in the above
Limited Warranties, including but not limited to dining room tables, chairs, occasional tables, beds, dressers,
marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical
components, recliner pull cords and handles incorporated into any furniture product, are warranted by Ashley
Furniture Industries, Inc. to you, the original retail purchaser, for one year from the date of purchase, to be free
from material manufacturing defects. Ashley Furniture Industries, Inc. will pay, within one year from the date
of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs
from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer
Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser.
Limited Warranties, including but not limited to dining room tables, chairs, occasional tables, beds, dressers,
marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical
components, recliner pull cords and handles incorporated into any furniture product, are warranted by Ashley
Furniture Industries, Inc. to you, the original retail purchaser, for one year from the date of purchase, to be free
from material manufacturing defects. Ashley Furniture Industries, Inc. will pay, within one year from the date
of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs
from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer
Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser.
Remedy
Under these Limited Warranties, the sole liability of Ashley Furniture Industries, Inc. is limited to repair, or at
its option, replacement. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase,
reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer
to and from Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from
the date of purchase, the original retail purchaser will be responsible for labor, packing, and all shipping and
transportation costs.
All Products
These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business,
commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i)
merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased “as
is” or second-hand, (iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv) any
merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal
household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse,
delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance,
cleaning or care. Warranty is null and void if furniture has been moved from original point of delivery to
consumer.
Chemical Treatments
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective
coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such
chemical treatments or protective coatings voids all warranties of Ashley Furniture Industries, Inc..
Leather, Upholstered Fabric and Finishes
The Limited Warranties on “Leather”, “Upholstered Fabric” and “Finishes and all Other Furniture Products” do
not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or
other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv)
damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of
improper or unapproved cleaning methods voids all warranties of Ashley Furniture Industries, Inc..
Modifications to Products
These Limited Warranties do not apply to any products that have been altered by any person, dealer, or
company without the express written authorization of Ashley Furniture Industries, Inc.
Under these Limited Warranties, the sole liability of Ashley Furniture Industries, Inc. is limited to repair, or at
its option, replacement. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase,
reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer
to and from Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from
the date of purchase, the original retail purchaser will be responsible for labor, packing, and all shipping and
transportation costs.
All Products
These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business,
commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i)
merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased “as
is” or second-hand, (iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv) any
merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal
household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse,
delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance,
cleaning or care. Warranty is null and void if furniture has been moved from original point of delivery to
consumer.
Chemical Treatments
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective
coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such
chemical treatments or protective coatings voids all warranties of Ashley Furniture Industries, Inc..
Leather, Upholstered Fabric and Finishes
The Limited Warranties on “Leather”, “Upholstered Fabric” and “Finishes and all Other Furniture Products” do
not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or
other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv)
damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of
improper or unapproved cleaning methods voids all warranties of Ashley Furniture Industries, Inc..
Modifications to Products
These Limited Warranties do not apply to any products that have been altered by any person, dealer, or
company without the express written authorization of Ashley Furniture Industries, Inc.